The skill of establishing strong communication is vital for every person. It allows you to achieve critical business goals, such as getting the desired position or building new partnerships. This skill is especially necessary for people looking for jobs for immigrants in the USA, e.g., in New York. It maximizes your chances of getting a job at a company with a high salary and completing tasks after you get hired.
What is the Point of Business Communication?
This term means the exchange of messages, discussion, or agreement on various issues inside your team, with superiors, customers, or suppliers. Well-built communication has a huge impact on the scaling and prosperity of any company.
What’s the difference between personal communication and business communication? In the first case, there are not necessarily any motives or intentions. And in the second case, you always have an ultimate goal.
Business communication skills are useful in the following cases:
- preparing business plans and strategies;
- discussion of scaling opportunities;
- drafting proposals (business letters) and agenda;
- concluding agreements, contracts, etc.;
- decision-making on sales and transactions;
- sending and fulfilling orders.
The goal of well-structured business communication is to achieve better corporate results and minimize errors. Experienced employees with these skills can communicate the company’s message to clients, partners, and others in a persuasive manner.
For a deeper understanding of the concept, we recommend reading “Communication Skills for Business Professionals” by Celeste Lawson, Robert Gill, Angela Feekery, and Mieke Witsel. It is one of the fundamental textbooks in the field today. You will understand the basics of business communications and gain correspondence skills that will help in your work.
5 Indispensable Skills for Building Communications
Here’s a skill set that will be useful to you when working in any position:
- Clarity. It is necessary to express yourself in an easy and understandable way. A person should not guess what you mean. In such a case, your interlocutor may make a mistake in guesses and misunderstand you.
- Brevity. If you want to convey your point of view to a person, you should not beat around the bush. Answer the questions clearly and directly, do not indulge in ranting, taking up your interlocutor’s time.
- Truthfulness. Make sure the information you provide is authentic. If someone asks your opinion, try to look at things objectively. Don’t go off-topic by discussing other information, but stick to the question asked.
- Politeness. Don’t forget one simple truth: “Treat people how you want to be treated.” Show respect and kindness, do not interrupt, and listen attentively.
- Tolerance. Think carefully about what you are going to say. It is essential that your words do not offend anyone and do not hurt anyone’s feelings.
By acquiring these skills, you will become an excellent communicator. Remember that this factor can help immigrants find jobs in prestigious companies.
Practical Tips for Improving Business Communication
Is light and casual communication OK when you are at work? Should business tone and working distance be maintained? We have prepared several tips for you that will help you be more confident in communication and, as a result, increase your chances of success in your career.
Open and Trusting Communication
The main mission of effective communication is not manipulating the interlocutor to achieve your goal but mutual benefit, which will allow each party to gain something of value. Communication will never be effective if it is devoid of trust. That’s why your task is to create the most trusting atmosphere. No uncertainty, untruthful words, and reticences. Everything should be transparent and open.
Personal Topics in Conversation
There is an opinion that it is worth keeping a distance from colleagues. However, now it’s losing relevance. People value when their interlocutors are sincerely interested in their matters and not when the topic of discussion is your work only. It is absolutely normal to ask a colleague about their hobbies and interests or the academic performance of their children. As a result, trusting relationships are formed. Of course, these topics won’t be relevant at general meetings, but when talking tete-a-tete – why not?
Don’t Veil Your Thoughts – Speak Directly!
Specificity and clarity are essential! Don’t be afraid to say what you expect from the conversation. Also, do not mask your thoughts by trying to get the interlocutor to do something using workarounds or tricks. The correct way is to speak directly, especially in working relationships. When talking to colleagues, strive to create clear communication for them first. Voice your goals and expectations for the result and demand the same from others. It is the basis of mutual understanding, the key to productive work in general.
Try to understand the interlocutor’s point of view, even if it’s far from yours. Don’t close yourself in the unwillingness to receive information if it goes against your ideology. You have the right not to accept the opposite opinion, but you can’t ignore it as well because it can be at least interesting and curious. And the ability to perceive criticism will not only help you take your place in the profession but will also become useful in your personal life.
As we all know, listening and hearing are not the same thing. And although listening is more difficult than speaking, this skill is an extremely important link in building a chain of productive communication. Agree, everyone loves to be listened to, especially in work matters. In business, it helps to find the right and effective solutions together.
Caring for Others
Sometimes such trifles as showing care and participation can help win over a person. In the future, it may impact relationships as a whole. Offer your help or advice to your colleagues if you see that they need it. You don’t always have to wait to be asked.
It’s important to talk about what you know. Don’t try to impress people with topics you know little about. After all, this can lead to the opposite result. No matter how eloquent you may be, listeners will always pay attention to the essence of the story rather than its form. In business communication, spending someone else’s time on empty talk is a bad form and a sign of ignorance. It will damage not only the effectiveness of communication but also your reputation.
Willingness to Change
There is no universal rule that you can learn to become a better negotiator. Everyone is different, and things that work for one person may not work for another. Be ready to change your mind and listen to the interlocutor. It is the only way to achieve good results in your work.
The ability to build effective communications is one of the key skills of modern specialists, regardless of their profession. Especially if you aim to start your career path in a new country. It will help you find a job after immigration to the USA.
Master the five important communication skills (clarity, brevity, truthfulness, politeness, and tolerance), and you will easily get work for immigrants in the USA.
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